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Prepaid Business Center Online Privacy Statement

Effective May 1, 2013

ValueLink, LLC, doing business as Fiserv Prepaid Services ("FPS") is a subsidiary of Fiserv Inc. Protecting the privacy of users of Prepaid Business Center is important to us. Our Online Privacy Statement is designed to inform you about our collection and use of personal information on this web site. From time to time, FPS may modify this Online Privacy Statement.

The Online Privacy Statement is available on the home page of this web site as well as at every point on the web site where you provide us with personal information.

If you have any questions, please contact the Fiserv Privacy Office at dpo@fiserv.com or (888) 337-0434.

The Only Personal Information We Collect Online is Information You Voluntarily Provide to Us.

The only information we collect about you on this web site is information that you voluntarily provide to us. This information may include, for example, name, mailing address, email address, phone number and similar information. If you supply us with personal information on this web site, we will use that information so that we can:

  • provide you with the information you have requested,
  • to facilitate and complete merchant-initiated or authorized transactions,
  • to comply with federal, state and local laws, including credit reporting laws and card association rules,
  • to combat fraud, or
  • occasionally send you other information about Fiserv and its services that we believe you would find interesting.

When You Browse the Fiserv Web Site, You Do So Without Revealing Your Identity.

This web site may use cookies solely to aggregate information about the pages that users visit so that we can update and redesign, as necessary, our web site in order to provide you with the most useful information. Personal information, such as your email address, is not collected unless you provide it to us. FPS does not disclose domain name or aggregate information to third parties other then vendors who assist us with our web site and who are under strict confidentiality requirements.

From time to time, however, we may disclose this information to fulfill legal or regulatory obligations or if we determine such disclosure is legally advisable or necessary to protect our rights, the rights of others, or to prevent harm. In addition, we may aggregate data about users of our site and use it for statistical purposes. This information helps us to better understand our site's users and how to improve our site and our offerings.

We Are Committed to Protecting the Confidentiality of User Information.

Our policies limit access to personal user information that is collected from this web site to our employees and agents and the employees and/or agents of our affiliates and business partners who need the information to fulfill their business responsibilities. FPS may disclose personal information collected online to our affiliates and to vendors who assist us with the web site. In some cases, this may require your information to be sent to other countries. By supplying your information on this web site, you consent to your information being transferred across national borders to FPS, its affiliates, vendors or agents. Vendors and other outside contractors we engage are subject to our contractual requirements for safeguarding personal information.

Employees and others with duties related to this web site must adhere to this Online Privacy Statement. Our employees receive annual training about the privacy policies and procedures of Fiserv Corporation and its affiliates and subsidiaries including FPS. We acknowledge that protecting consumer privacy is a key part of our trusted relationship with our clients.

Any employee violating this Online Privacy Statement may be subject to disciplinary action, up to and including dismissal.

By using this web site, you agree that your use of the Prepaid Business Center web site is limited to the terms stated in your agreement with FPS.

We Use Appropriate Security Safeguards.

At FPS, security is a priority. FPS employs appropriate measures, including advanced technology, to protect personal information collected online against unauthorized access, disclosure, alteration or destruction. These measures may include, among others, encryption, physical access security, and other appropriate technologies. FPS reviews and enhances its security systems, as necessary.

This Web Site is Not Directed at Persons Under the Age of 18.

Our web site is not directed at persons under the age of 18 and FPS does not collect or maintain information at our web site from persons we actually know are under the age of 18.

This Web Site May Be Linked to Other Web Sites.

As you navigate our site, you may click to web sites of our affiliated companies or business partners. Those web sites may have their own online privacy statements or policies. This Online Privacy Statement will not apply when you move to one of these other sites because affiliate privacy practices and policies are tailored to the products and services offered by the individual affiliate. If you visit the pages and sites of our affiliated business units please be sure to review the privacy policies applicable to those sites.

We may create links to third-party web sites. Neither Fiserv nor FPS is responsible for the privacy practices employed by web sites that are linked to from our web site. Fiserv and FPS's privacy policies and practices do not apply to these sites. Fiserv and FPS do not guarantee, approve, or endorse any information, material, services, or products contained on these links. Fiserv and FPS are not responsible for any content on sites linked from or to Prepaid Business Center. Fiserv and FPS are providing the linked sites as a convenience and your connection to any linked site is at your own risk.

This privacy policy only applies to the information we collect on the Prepaid Business Center web site. This privacy policy does not apply to information we collect through other methods or sources, including sites owned or operated by our affiliates, vendors or partners.